Card 49

Record Keeping

Scenario

While on duty a staff member has reported to the supervisor that their coworker’s work notes are not accurate, and they are concerned this has been happening for weeks.

Card questions

  • What should happen next?
  • Has this type of concern happened before, and how was it addressed?
  • What are the consequences of inaccurate and potentially fraudulent records for staff members and for the organization?

Additional prompts

Guided reflection

Follow-up action plan

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